“I was led to believe they had a deep data base of highly qualified candidates that were also very discerning and really wanted to meet a quality woman and that were interested in having a relationship,” said Shetter.
CTV Calgary Consumer Specialist Lea Williams-Doherty looked into the complaints from French, Shetter and two others, who wanted to remain anonymous.
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Lea tried to reach out to Alberta Matchmakers and had a hard time finding someone to talk about the complaints as the only contact information was for the new client call-in number.
Records at Calgary's Better Business Bureau show several names associated with Alberta Matchmakers throughout North America but it lists a company called e Love, based in Boston, as its headquarters.
They then match clients with other clients that appear to be compatible keeping in mind physical criteria, personal requirements etc., and then work with them to find just what is needed to find that spark.
Shetter says she paid 00 for 10, quality introductions and was given one in a year and once again no refund.
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“They just drill, drill, drill and reach down and grab all those emotions from you and promise you a wonderful result,” said French.